Infection Control in the Salon Industry

The Canadian Cosmetic Cluster interviewed an infection control specialist, Catherine Campbell.  Catherine is the Director of Infection Control at Salon Solution.  We asked Catherine about how the industry will be impacted by COVID-19. 

1. What is the single most important impact that COVID will have on the Beauty/Salon Industry?
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The single most important impact of COVID-19 that will have on the Beauty/Salon Industry is stress and the feeling of uncertainty. Business owners are filled with questions. 

• I have no cash flow.
• When will our government allow us to open?
• Will it even be feasible for me to reopen?
• Will personal protection equipment be available to me at a reasonable cost?
• What will the new infection control policies be?
• Will my clients return for services?
• Can I survive on a much smaller income?
• Will childcare be available for my kids?

The list of uncertainties goes on and on.

2. Should salons prepare for this as long term norm? 
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Yes, salons should prepare for this as a long-term norm. In North America, some stain of “flu” hits the population two times in a year: Spring and Fall. This spring, the COVID virus reared its ugly head and it is expected to return in the fall. The prediction for the fall event is that it will be a more serious outcome.

3. What can salons do to keep clients and staff happy?
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Salons must follow strict infection control procedures and share them with their clients. All staff members should enroll in infection control education and then appoint an Infection Control Specialist to maintain standards.

4. What Items Should Salon Owners Invest Into for Short Term and Long Term?
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Education, Education, Education. Pathogens can change, some become more dangerous. It is important to keep up to date on infection control standards and new disinfection technologies.